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QVIVO's Privacy Policy

QVIVO is committed to protecting your privacy while delivering an enjoyable, social media experience. This privacy statement inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of QVIVO.com and QVIVO products.

We will occasionally update this privacy statement to reflect changes in our products, services, and customer feedback. When we post changes, we will revise the "last updated" date at the top of this statement. We encourage you to review this statement periodically to be informed of how QVIVO is protecting your information.

The information we collect from you will be used by QVIVO to enable the features you are using and provide the service(s) or carry out the transaction(s) you have requested or authorized. It may also be used to analyze and improve QVIVO products and services.

Personally identifiable information

In order to set up your QVIVO application, you must sign in with your QVIVO Account (if you already have one) or create a new, free QVIVO Account. The personal information we collect may include, but is not limited to, your name, email address, mailing or business address, phone numbers and language preference.

Please keep in mind that if your QVIVO application in a location that is accessible to others, such as a living room or other community setting, it is your responsibility to manage access to the device in that shared setting and to protect any personal information stored on it. We collect information on application events such as crashes or other troubleshooting information that may be associated with your QVIVO Account.

We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. We may send periodic member letters that are considered part of the service. We may occasionally request your feedback, invite you to participate in surveys, or send you promotional mailings to inform you of other products or services available from QVIVO and its affiliates.

Non-personally identifiable information

QVIVO records click stream data. This data includes general log information (click stream) such as the full Uniform Resource Locator (URL) of the pages you accessed on QVIVO.com. We also collect referral and aggregated "click-through" statistics such as page views, unique visitors and time spent on the website. This information helps us provide you with a continually improving and enhanced online experience, including the ease and speed of navigation to help you find the products, services and information you need.

When do we disclose personal information?

Your personal information will only be used or disclosed for the specific purposes for which it is collected or as authorized by law. For example, QVIVO must maintain website and product security, which includes the investigation of unauthorized attempts to access, alter or delete data, the spreading of viruses and other illegal intrusions. QVIVO may also access or disclose information about you in order to protect the rights or property of QVIVO or our partners, including the enforcement of our agreements or policies governing your use of the services.

Security of your information

QVIVO is committed to helping protect the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.

For more information

If you have questions about this statement or believe that we have not adhered to it, please contact us by mail at:

Att: Privacy Policy Administrator
Studio 4, 17th Floor, Kai Wong Commercial Building
224 Queens Road Central
Hong Kong